Promotion Terms & Conditions

CURRENT PROMOTIONS:

Only one discount code can be used per transaction. Valid on full price items only, excludes sale styles, gift vouchers and made-to-order pieces.

10% OFF YOUR FIRST ORDER

Sign up to our Newsletter to get 10% off your first order. Valid on full price items only, excludes sale styles, gift vouchers and made-to-order pieces. Code is valid for one use only on your first order.

Coupon cannot be used in conjunction with any other offers and cannot be retrospectively applied to previous orders after an order has been dispatched. If you've forgotten to use your welcome code and your order has not yet been dispatched, please reach out to hello@kirstinash.com and we may be able to apply your code and refund the difference.

Items purchased with your welcome code are subject to our usual Returns Policy. Kirstin Ash reserves the right to alter or change at any time.

BLACK FRIDAY

Black Friday discounts cannot be used in conjunction with any other discounts or promotions, including welcome codes or other shipping, product or order discounts.

Black Friday orders are subject to our returns policy. From the 13th of November and throughout Black Friday and the Christmas period, you can enjoy an extended returns window of 30 days for a refund, or 60 days for exchanges and credit notes.

Items purchased with a 30% off members discount are not eligible to be returned, under our current returns policy. Items purchased up to 29% off are eligible to be returned under our returns policy.

KIRSTIN ASH SUMMER RESIDENCY GIVEAWAY

Terms & Conditions

1. Promoter
The promoter is Kirstin Ash trading as Kirstin Ash Pty Ltd (ABN: 36 130 254 321) (the Promoter).

2. Promotion Period
The competition commences at 10:00am AEDT on November 6 2026 and closes at 11:59pm AEDT on Sunday 15 November 2026 (the Promotion Period).
Entries received outside the Promotion Period will not be eligible.

3. Eligibility
Entry is open to Australian residents aged 18 years and over.
Employees of the Promoter, its associated companies, agencies and their immediate family members are ineligible to enter.

4. How to Enter
To enter the competition, participants must leave a comment on the official Kirstin Ash Instagram competition post during the Promotion Period.
Participants are required to tag a friend in their comment as the form of entry. 
No purchase is necessary to enter. Multiple entries per person will be accepted.
Incomplete, automated or fraudulent entries will be deemed invalid.

5. Prize
There are two prizes available, each consisting of a Kirstin Ash voucher valued at $500 AUD.
The total prize pool is valued at $1,000 AUD.
Each winner will receive one $500 Kirstin Ash voucher, redeemable exclusively in person at the Kirstin Ash Summer Residency, located at 439-441 Kent Street, Sydney, NSW.

The vouchers:
Are valid until 16:00 December 18 2026. 
Must be redeemed in person at the Kirstin Ash Summer Residency.
Cannot be redeemed online.
Are not transferable, refundable or exchangeable for cash.
Cannot be used in conjunction with any other offer unless otherwise stated by the Promoter.
Must be redeemed in a single transaction. 
Partial voucher redemption is not permitted and any remaining balance will be void post the transaction being made.

6. Winner Selection
One comment will be selected at random from all eligible entries.
From the winning comment, there will be two winners; the person who commented and the person they tagged.

The draw will take place at 11:00am AEDT on November 16 2026 at the Promoter's premises.
The winners will be contacted via direct message from the official @kirstinash Instagram account within 48 hours of the draw.

The winners must respond within 48 hours of notification to claim their prize. If a winner does not respond within this period, the Promoter reserves the right to conduct a redraw and select an alternative winner.
The winners will also be announced via Kirstin Ash Instagram Stories and/or an Instagram post.

7. General Conditions
The Promoter reserves the right to verify the validity of entries and disqualify any entrant who tampers with the entry process or does not comply with these Terms & Conditions.
The Promoter reserves the right to modify, suspend or cancel the competition where necessary, subject to applicable laws.
The Promoter's decision regarding the competition is final, subject to applicable laws.

8. Privacy
Personal information collected during the competition will be used for the purpose of administering the promotion, contacting winners and facilitating prize delivery or redemption.
Personal information will be handled in accordance with the Promoter's Privacy Policy.
9. Instagram Disclaimer

This promotion is in no way sponsored, endorsed, administered by or associated with Instagram.
By entering, each participant releases Instagram from any and all liability arising from or in connection with this promotion.


SOLAR LAUNCH: PRIVATE SESSION WITH ASTROLOGER GRACE TEBBLE

Terms & Conditions

1. Promoter
The promoter is Kirstin Ash trading as Kirstin Ash Pty Ltd (ABN: 36 130 254 321) (the Promoter).

2. Promotion period
The promotion opens at 10AM AEDT on October 9, 2026 and runs until the third eligible order has been placed and confirmed under clause 7 (“Promotion Period”). There is no fixed end date. Once three eligible customers have been confirmed, the promotion closes automatically, no further Prizes will be awarded, and a notice will be posted on this page.

3. Who can enter
The promotion is open to those aged 18 years or over. Employees of Kirstin Ash and their immediate families are not eligible.

4. How to qualify
To be eligible, a customer must, during the Promotion Period:

• (a) place a single order on kirstinash.com totalling AUD $1,000 or more, which includes at least one piece from the SOLAR Collection; and

• (b) be subscribed to the Kirstin Ash email database at the time of purchase.

SOLAR pieces may be purchased together with other pieces from the Kirstin Ash range to reach the $1,000 threshold. Orders cannot be combined, and the $1,000 must be spent in a single transaction.

5. Calculating the order total
The $1,000 threshold is calculated on the value of the items after discounts and promotional codes are applied, and excludes shipping, taxes, duties and gift cards.

6. Winners
The first three customers who meet all the eligibility criteria in clause 4 will each win one complimentary one-on-one spiritual consultation with astrologer Grace Tebble (the “Prize”). “First” is determined by the date and time an order is successfully placed and recorded in our system, to the nearest second. Our records are final.

7. Confirmation of winners
An order is not counted as a winning order until it has been confirmed, meaning payment has cleared and the order has not been cancelled or refunded within 30 days of purchase. We will notify the first three customers within 48 hours of placing their order, but a winning order may be reassigned under clause 10 if it is later cancelled or refunded.

8. The Prize

• The Prize is one 60-minute consultation per winner, held via Zoom or in person, as chosen by the winner, subject to availability and location, with in-person sessions held in Sydney.

• The consultation is provided by Grace Tebble, an independent astrologer, and is intended for personal enrichment and entertainment. It does not constitute medical, legal, financial, psychological or other professional advice.

• The Prize has no cash value, is non-transferable, and cannot be exchanged or redeemed for cash or any other item.

• Travel, accommodation and any other costs of attending an in-person session are the winner’s responsibility.

9. Notification and redemption
Winners will be contacted by our Customer Care team by email, at the address used for the order, within 48 hours of placing their order. The email will include a consultation voucher and instructions on how to book a session with Grace. Vouchers must be redeemed within 90 days of being issued. If a voucher is not redeemed within that time, the Prize is forfeited and we have no further obligation to the winner.

10. Cancelled, returned or refunded orders
If a winning order is cancelled, refunded or returned in whole or in part so that the order total falls below $1,000, or no longer includes a SOLAR piece, the winner will no longer be eligible and the Prize (including any unused voucher) will be forfeited. In that case the promotion will remain open, and the next customer to place an eligible order will qualify, until three eligible orders have been confirmed.

11. Disqualification
We may disqualify any entry that we reasonably believe is fraudulent, in breach of these terms, or placed through unauthorised or automated means. Our decision is final, and we will not enter into correspondence about it.

12. Email subscription
By subscribing to the Kirstin Ash email database, you agree to receive marketing communications from us. You can unsubscribe at any time using the link in any email. Unsubscribing does not affect orders already placed, but a customer must be subscribed at the time of purchase to be eligible.

13. Privacy
We collect and use personal information in accordance with our Privacy Policy. 

Winners agree that we may share their name and contact details with Grace Tebble solely to arrange the consultation.

14. Publicity
Winners may be invited, but are not required, to share their experience. We will not use a winner’s name or image in our marketing without their written consent.

15. General

• Entry into the promotion constitutes acceptance of these terms.

• To the extent permitted by law (including the Australian Consumer Law), Kirstin Ash is not liable for any loss or damage arising from the promotion or the Prize, including the consultation itself, or for technical failures affecting Zoom sessions.

• If the promotion is disrupted by events beyond our control, we may modify, suspend or cancel it, and will post any changes on this page.

• These terms are governed by the laws of New South Wales, Australia.
  
  

GWP PROMOTIONS 

All orders placed within conditions of receiving a Gift With Purchase promotion are valid for regular returns.

If you opt for a refund for your return, your Gift With Purchase item must also be returned in unopened and unworn conditions.

If you decide to return an item without returning the Gift With Purchase item(s), our standard returns policy will be void and a credit note will be provided for your return.